What To Look For In A Local Roofing Company

Hiring a local roofing company shouldn’t feel like a gamble. You’re trusting a group of people to protect one of your biggest investments—your home or business. Whether you're dealing with regular wear and tear or unexpected damage after a storm, you want to feel confident that the company you hire will get the job done right. And with so many options to choose from across Murfreesboro, knowing what to look for can save you time, stress, and money.

The weather here can test any roof. From summer heat to strong winds and heavy rain in the fall, roofs in Murfreesboro have to stand up to a lot. That's why it's important to not just hire the closest company or the one offering the cheapest price. Choosing the right roofing team means looking past the surface to make sure they're qualified, reliable, and a good fit for your needs.

Verify Licensing And Insurance

No matter how small the job is, a roofing company should be properly licensed and fully insured. This isn't just about following rules—it’s about making sure you’re protected. If a worker gets injured or something goes wrong on your property during the project, without insurance in place, you could be left holding the bill.

Licensing tells you the company has met the basic state and local requirements to perform roofing work. Insurance, especially liability and worker’s compensation, ensures both you and the crew are covered if there’s an accident or mistake during the job.

Here’s what to ask for:

1. Proof of current licensing with the state of Tennessee

2. Details on general liability insurance

3. Proof of worker’s compensation coverage

4. An explanation of what their insurance does and doesn’t include

If a company hesitates or avoids providing paperwork, that’s a sign to move on. A trustworthy roofer will have all of this ready and won’t mind explaining anything that seems unclear. It's also worth checking if their insurance is up to date—an expired policy helps no one.

Some folks think cutting corners on these details speeds up the process or lowers the cost. But the risk isn't worth it. Licensed and insured roofers are more likely to follow proper building codes and adhere to safety procedures, which makes a big difference when deadlines are tight or problems pop up halfway through the job.

Investigate Experience And Reputation

Anyone can say they’re a roofing expert, but the proof is in their work and the way locals talk about them. A company that’s been around for several years will probably have worked on all kinds of roof types and weathered a few storms—literally and professionally. That background means they’ve likely figured out how to spot problems early, handle special building codes in Murfreesboro, and offer repairs that last.

To get a feel for a company's track record, start by checking online reviews. Look beyond star ratings and focus on how customers describe their overall experience. Was communication clear? Did the job stay on schedule? Were there any surprises?

If you're not comfortable relying on reviews alone, try asking around:

- Neighbors

- Colleagues

- Local building suppliers

- Property managers who’ve dealt with roofers often

Another way to get real insight is by looking at past work. Some roofing companies can show you a portfolio or share pictures from previous jobs. Others might be working on a place down the street. Seeing the results for yourself helps more than just reading a list of features or services.

Lastly, trust your instincts when talking to someone from the company. Are they upfront about their experience? Do they answer questions directly? A roofer with a good reputation likely built it by being honest and doing solid work—exactly what you want when hiring someone to protect your home or business.

Assess Communication And Professionalism

From the very first phone call to the final cleanup, how a roofing company communicates says a lot about how they work. If a contractor is hard to reach, ignores questions, or shows up late without explanation, those are signs that things probably won’t go smoothly once the job starts.

Good communication builds trust. You should feel like you're part of the process and not just another project. A company should be clear about what they’ll do, when they’ll do it, and what it will cost. If anything changes, they should let you know right away and explain why. Surprises happen, but how they’re handled makes all the difference.

Before hiring a roofer, look out for:

- Vague answers or dodging questions

- Unclear or missing quotes and timelines

- Pushy sales tactics

- No written estimate or contract

- Delays in responding to emails or phone calls

Written estimates and formal contracts give you clear details: project scope, price, payment plan, timeline, and warranty details. These protect both you and the contractor and keep everyone on the same page. A reputable company won’t hesitate to put everything in writing.

It’s also helpful to ask about who’ll be managing the project day to day. Will you always talk to the same person? How will they keep you updated? Knowing how communication will work in advance helps avoid frustration later on. A smooth roofing job depends just as much on honest updates and clear info as it does on shingles and nails.

Evaluate Services And Materials Offered

Roofing isn’t just about putting down new shingles. A dependable contractor covers a range of services that match different needs—new installs, repairs, inspections, and maintenance. Ask exactly what they offer and how those services match what your roof needs now and in the future.

Just as important, they should offer materials that work well for the area. Murfreesboro sees heavy rain, heat, and strong winds in the fall, so quality materials built for those conditions are key. Cheap, thin shingles might save money short term, but you’ll likely end up replacing or repairing them much sooner than expected.

Look for a good range of options, like:

- Asphalt shingles

- Metal roofing

- Flat or low-slope solutions

- Gutter systems

Ask if they provide choices in brands or types of materials. Some houses do better with energy-efficient options. Others need roof systems that can take on more water without trouble. The roofer you hire should ask questions about your specific concerns, such as how much sun your roof gets, or how old the house is.

Warranties and follow-up support also matter. A solid company won’t just put on a roof and disappear. They’ll explain what’s covered, how long the warranty lasts, and what to do if you spot issues later on. You shouldn't have to guess who’s responsible if something starts leaking next season.

Building Trust With The Right Local Experts

Picking a roofing company in Murfreesboro isn’t something to rush. A strong roof is more than just shingles—it’s peace of mind during storms, comfort in the heat, and safety for your home or business. When you take the time to look for experience, proper paperwork, good communication, and proven results, you set yourself up for a much better outcome.

At the same time, investing effort upfront can save you from headaches later. Whether you’re planning a new install or need quick repairs after damage, working with someone who understands the local climate and has a track record of honest work gives you confidence in every step of the process.

Roofing isn’t just about fixing problems—it’s about preventing them, too. And that starts with choosing someone you can count on. Whether it's a small fix or a full replacement, the right local roofing team will be there when you need them, ready with the tools and know-how to get it done right.

If you're looking for dependable roofing companies in Murfreesboro, Edwards Roofing delivers proven solutions that put your home's safety first. Whether you're dealing with damage or simply need a check-up, our team handles every residential roof repair with care and experience. Reach out today to schedule a service and keep your roof performing like it should.